Post by ellietaylorartist on Mar 20, 2015 4:20:28 GMT
I got my Samsung Note Pro 12.2 back today and it seems to be fixed. Evidentally the crashing on a low battery was a hardware issue with the battery. Samsung replaced the battery and another part and so far my tablet has not crashed and shut off even when the battery got down to 5%. Hopefully this new battery will last a lot longer.